Contact & Support

Pick the path that matches what you need — it gets you to the right place fastest.

Going to an event?

For anything about your tickets, a payment, or a refund, email us at support@esora.app. To help us find your order quickly, include:

• The email address you used at checkout
• Your order code (it’s in your confirmation email)

Other ways to reach us:

• Telegram — follow the Esora channel for news, or ask in our discussion group.
• In-app feedback — open the mobile app and use the Send Feedback form in Settings.

Note

Questions about a specific event — the lineup, timing, what’s included — are best answered by the organizer running it. Every event page links to the organizer’s page, where you can find their own channels.

Organizing events?

To get your events added, request manager access, or enable ticketing, reach out directly:

• Telegram — t.me/vhpoet (fastest way to reach us)
• Email — support@esora.app
• Phone — +374 99 41 54 81

New here? How to Add Your Events to Esora walks through how it all works.

Reporting a problem

If something isn’t working as expected, it helps if you include:

• Where the problem happened — the event, page, or screen
• What you expected vs. what actually happened
• A screenshot if you can

Send it to support@esora.app and we’ll take a look. We typically respond within a day.