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Dates & Occurrences

Every event on Esora has one or more occurrences — specific dates and times when the event happens.

An occurrence is a single instance of your event. A concert on March 28 at 20:00 is one occurrence. A weekly workshop every Saturday is one event with several occurrences.

Each occurrence has:

  • Date — when the event takes place
  • Time — the start time
  • End date (optional) — for multi-day events
  • End time (optional) — when the event ends
  • Price and ticket links — for events without native Esora ticketing (see below)

You add, edit, and delete dates in the Esora Organizer app.

Add a date below your existing occurrences and set its date and time. There’s no limit — add as many as your event needs.

By default an occurrence just shows a start. Reveal the end date and end time when it matters:

  • Multi-day events (festivals, exhibitions)
  • Events where the end time is useful to know (workshops, conferences)

Most events happen once — a single occurrence with one date and time.

Events that happen multiple times (weekly shows, a daily exhibition, a concert series) should have multiple occurrences under one event. That keeps them together as one listing, so attendees see every available date in one place instead of a separate card per date.

Section titled “Price and ticket links (only without native ticketing)”

The free-text price field and the + Add ticket link option exist only for events that don’t use Esora’s built-in ticketing. They’re the way to show a price and point people to wherever tickets are sold — your site, another platform, at the door.

Once you turn on native Esora ticketing for an event, ticket tiers take over: the tier prices and on-Esora checkout replace the free-text price and external links. At that point, manage pricing through your tiers — see Prices & External Ticket Links for when to use which.

Getting paid for events with several dates

Section titled “Getting paid for events with several dates”

If you sell tickets on Esora, money settles per date, not per event. Every occurrence is itemized on a settlement statement ready within 2 working days after that date ends; dates of yours that finish on the same day appear together on one statement. The transfer follows within 3 working days of the statement — each transfer bundles everything currently payable to you — so the money reaches your account within 5 working days of each date.

So a run of dates pays out as it goes: the dates already behind you are settled and transferred while the later ones keep selling. A date you add afterwards settles on its own schedule once it has passed, and doesn’t reopen the dates already paid.

The full picture — commission, the payouts screen, and how refunds affect the total — is on Payouts, Fees & Getting Paid.

Each saved occurrence can be enabled or disabled. Disabling hides a date from attendees without deleting it — handy when:

  • A single showtime is cancelled but the rest go ahead
  • You want to temporarily hide a date
  • The event is postponed and you’ll bring the date back later

Delete an occurrence to remove it entirely. Every event needs at least one date, so you can only delete when more than one remains.

How dates interact with the automatic importer

Section titled “How dates interact with the automatic importer”

When the system re-checks your social media, it may find new dates or updated times:

  • New dates it finds are added as extra occurrences.
  • Dates you’ve edited by hand are protected by field pinning — the importer won’t change them. Editing a date, time, price, or venue pins that field.
  • Dates that disappear from the importer’s results may be automatically disabled — unless you’ve pinned them.