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Esora Help

Promo Codes

Promo codes let buyers get a discount at checkout. You create them per event, entirely on your own — in the Esora Organizer app — no need to ask us.

Creating a code

Section titled “Creating a code”

On your event, open promo codes and add a new one. You choose:

  • The code — the text buyers type in, like EARLYBIRD or FRIENDS20.
  • The discount — either a percentage off (up to 100%) or a fixed amount off in AMD.
  • Max uses (optional) — cap how many times the code can be redeemed. Leave it open for unlimited.
  • Expiry (optional) — set a date after which the code stops working. Leave it off for no expiry.

Turning codes on and off

Section titled “Turning codes on and off”

Every code has an active / disabled switch. Disable a code to stop it working immediately, and re-enable it whenever you want — nothing is lost.

You can delete a code only if it has never been used. Once a code has been redeemed at least once, deleting isn’t allowed (so your records stay intact) — disable it instead.

How buyers use it

Section titled “How buyers use it”

Buyers enter the code at checkout and the discount applies to their order before they pay. A 100%-off code makes the whole order free — a handy way to give specific people complimentary access without publishing a public free tier.

You can also put the code into the link you share, so the buyer never types it. See Send buyers from your website straight to checkout.

Section titled “Related”

Questions about a code? Get in touch.