Invitations

Invitations is where you let chosen people in: press, partners, sponsors, students, friends of the band. Each invitation names one ticket and says what the invited person pays: Free, or the ticket price. You send one link per person, or one shared link for a whole group.

Invitations is for events with tickets on Esora. In the web console, open the event and choose Invitations under Admission in its menu. In the Esora Organizer app, open the event and tap Invitations.

Invite people

Press Invite people and answer two questions.

Who are you inviting?

People by name, one link each: type one name or email per line, or paste a whole list at once (up to 500). Each line gets its own link.
A group with one shared link: give the group a name, like “Press” or “Sponsors”. Everyone in the group uses the same link.

Which ticket

Ticket: the ticket the invitation gives. It can be a ticket on your event page or one that is Invited only (see Who can buy).
Price: Free, or the ticket price (for example 3,000 ֏, the ticket price). Nothing is chosen for you; pick one.
Tickets per person: how many tickets each person can take with their link. For a group, Tickets in total is how many the shared link gives altogether; leave it empty for no limit.
Date: the date the invitation is for. A group link can also be for Any date, so each guest picks their own date.

Under the fields, one line says what will happen, for example “Each person gets a link for 1 free Standard ticket. Free tickets always get in.” Check it, then press Create 50 invitations (the number is how many people you typed) or Create group link.

Nothing is sent yet. From the same window you can Copy all links, Export CSV (each name with its link), or Email them, in the Language you pick above the button (see Which language the email is in). You can also send each link yourself in Telegram, Instagram, WhatsApp or anywhere else.

Free or at the ticket price

Free invitations always get their ticket. Even when the ticket is sold out on that date, an invited person with a free invitation still gets in.
Invitations at the ticket price buy while the ticket has room. They do not set tickets aside. When the ticket is sold out, the invitation shows Sold out and its link cannot buy until tickets free up.

Promo codes are a separate thing: they take money off tickets for buyers who type the code at checkout. See Promo Codes.

What the invited person sees

A free invitation for one date opens a page with the event and one button: Get your free ticket. One tap, and the ticket with its QR code is on screen. No checkout, no account needed. From there they can add the ticket to their phone’s wallet, save it to their Esora account, or have it emailed.
An invitation at the ticket price opens your event page with that ticket already shown and selected, with the caption Invited by and your name. They pay at checkout as usual, up to the number of tickets the invitation allows.
A free group link for any date opens your event page with the ticket selected for free, and the guest picks the date.

A link that was already used shows “This invitation link has already been used.” above the tickets on your event page.

Following your invitations

The Invitations page lists every invitation of the event, newest first: who, which ticket, the price (Free or the amount), the date (Any date on an open group link) and how many tickets were taken (“1 of 1”, “7 of 20”, or just “7” when there is no limit). A group’s row says Shared link under its name.

Each row has a status:

Has ticket: tickets were taken with the link.
No ticket yet: nobody has used the link.
Checked in: every ticket taken with the link was checked in at the door.
All taken: the link has given all its tickets.
Link off: you turned the link off.
Expired: the link is past its Valid until time.
Sold out: an invitation at the ticket price whose ticket has no room left.
Ticket archived: the invitation’s ticket was archived.

Each row has Copy link, and Email the ticket or Email the link. Export CSV downloads the list: who, ticket, price, date, link and tickets taken.

Open an invitation

Click an invitation to open it. You see its ticket, price, date and how many tickets were taken, and:

Link, with Copy.
Email the ticket: on a free invitation for one date with a set number of tickets. Esora issues the tickets and emails them, each with its own QR code, to one address. The person does not need to open any link.
Email the link: on every other invitation. Esora emails the link, and the person takes or buys the ticket from it.
Language: the language of that email, preset to yours. See Which language the email is in.
Valid until: an optional time after which the link stops working.
Show link as QR: a QR code of the link, for a guest to scan with their own phone. It is not an entry ticket; the guest scans it to open their invitation.
Tickets taken by: who took tickets with the link, when, and when they were checked in.
Turn off link stops the link at once. Tickets already taken stay valid. Turn on link brings back the same link.
Delete removes an invitation nobody has used yet. One that was used stays, so you keep its history; turn its link off instead.

What happens to an invitation when I cancel or refund its ticket?

If none of the order’s tickets was checked in, the invitation gets those tickets back and the link can give them again. If any ticket of the order was already checked in, the invitation does not get them back.

Which language the email is in

Every time you email an invitation, you pick the language of the email: Armenian, Russian or English. It is preset to the language you use Esora in, so most of the time you just press Send.

A guest who already has an Esora account gets the email in the language they use Esora in, whatever you picked. After sending, the line under the button names the language the email went out in.

Pausing or archiving the ticket

An invitation always follows its ticket:

Paused ticket: nobody gets it until you resume sales, neither by purchase nor by invitation.
Archived ticket: invitations on it show Ticket archived and give no more tickets. Tickets already taken stay valid and scan at the door as usual.

Invitations on a date with a hall map

On a date that sells by seat, an invitation names a part of the hall, like “Balcony”, as its ticket. When you create a free invitation for one date, you can pick its chairs on the hall. Those chairs are kept for that invitation, and nobody else can buy them.

At the door

Invitation tickets scan like any other ticket, and the scanner shows the invitation’s name with each one, so your staff know whose guest it is.

An invited person who arrives without their ticket can still get in: your staff search their name in the scanner and press Let in, even if they never took the ticket from their link. The ticket is taken for them and checked in. See Check-In: Scanning Tickets at the Door.

Tickets you add for walk-ins at the door (Add guests in the scanner) are not invitations. They show on the event’s Guests page, not on Invitations.

Ticket Types & Pricing: the tickets your invitations give, and Only people you invite
Promo Codes: discounts for buyers who go through checkout
Orders, Guests & Refunds: finding guests and their tickets
Check-In: Scanning Tickets at the Door: invitation tickets scan like any ticket

Questions about invitations? Get in touch.