Dates & Occurrences
Every event on Esora has one or more occurrences — specific dates and times when the event happens.
What is an occurrence?
Section titled “What is an occurrence?”An occurrence is a single instance of your event. A concert on March 28 at 20:00 is one occurrence. A weekly workshop every Saturday is one event with several occurrences.
Managing occurrences
Section titled “Managing occurrences”Each occurrence has:
- Date — when the event takes place
- Time — the start time
- End date (optional) — for multi-day events
- End time (optional) — when the event ends
- Price and ticket links — for events without native Esora ticketing (see below)
You add, edit, and delete dates in the Esora Organizer app.
Adding a new date
Section titled “Adding a new date”Add a date below your existing occurrences and set its date and time. There’s no limit — add as many as your event needs.
Adding end dates and times
Section titled “Adding end dates and times”By default an occurrence just shows a start. Reveal the end date and end time when it matters:
- Multi-day events (festivals, exhibitions)
- Events where the end time is useful to know (workshops, conferences)
Single vs. recurring events
Section titled “Single vs. recurring events”Most events happen once — a single occurrence with one date and time.
Events that happen multiple times (weekly shows, a daily exhibition, a concert series) should have multiple occurrences under one event. That keeps them together as one listing, so attendees see every available date in one place instead of a separate card per date.
Price and ticket links (only without native ticketing)
Section titled “Price and ticket links (only without native ticketing)”The free-text price field and the + Add ticket link option exist only for events that don’t use Esora’s built-in ticketing. They’re the way to show a price and point people to wherever tickets are sold — your site, another platform, at the door.
Once you turn on native Esora ticketing for an event, ticket tiers take over: the tier prices and on-Esora checkout replace the free-text price and external links. At that point, manage pricing through your tiers — see Prices & External Ticket Links for when to use which.
Getting paid for events with several dates
Section titled “Getting paid for events with several dates”If you sell tickets on Esora, money settles per date, not per event. Every finished date gets its own itemised settlement report, ready within 2 working days after it ends. The transfer follows within 3 working days of the report — each transfer bundles everything currently payable to you, itemised per date — so the money reaches your account within 5 working days of each date.
So a run of dates pays out as it goes: the dates already behind you are settled and transferred while the later ones keep selling. A date you add afterwards settles on its own schedule once it has passed, and doesn’t reopen the dates already paid.
The full picture — commission, the Money screen, and how refunds affect the total — is on Payouts, Fees & Getting Paid.
Hiding a date from guests
Section titled “Hiding a date from guests”Each saved date has a Visible to guests switch. Turning it off hides the date from attendees without deleting it — handy when:
- A single showtime is cancelled but the rest go ahead
- You want to temporarily hide a date
- The event is postponed and you’ll bring the date back later
Deleting a date
Section titled “Deleting a date”Use Delete date to remove a date entirely. Every event needs at least one date, so you can only delete when more than one remains.
How dates interact with the automatic importer
Section titled “How dates interact with the automatic importer”When the system re-checks your social media, it may find new dates or updated times:
- New dates it finds are added as extra occurrences.
- Dates you’ve edited by hand are kept as you wrote them — the importer won’t change them. This applies to a date, time, price, or venue you edited.
- Dates that disappear from the importer’s results may be hidden automatically — unless you’ve edited them.