Contact & Support

Pick the path that matches what you need — it gets you to the right place fastest.

Going to an event?

For anything about your tickets, a payment, or a refund, email us at support@esora.app. To help us find your order quickly, include:

• The email address you used at checkout
• Your order code (it’s in your confirmation email)

Other ways to reach us:

• Phone — call 060 385 385 if you’d rather talk it through.
• Telegram — message @EsoraSupport and we’ll reply there.
• Telegram channel & group — follow the Esora channel for news, or ask in our discussion group.
• In-app feedback — open the mobile app and use the Send Feedback form in Settings.

Note

Questions about a specific event — the lineup, timing, what’s included — are best answered by the organizer running it. Every event page links to the organizer’s page, where you can find their own channels.

Reporting a problem

If something isn’t working as expected, it helps if you include:

• Where the problem happened — the event, page, or screen
• What you expected vs. what actually happened
• A screenshot if you can

Send it to support@esora.app and we’ll take a look. We typically respond within a day.